Front Desk Officer at Ivee Consulting Limited

Job Summary

• We are seeking a professional, detail-oriented, and highly organized Front Desk Officer to be the first point of contact for our clients and visitors.
• The ideal candidate will manage daily front desk activities and support office operations to ensure smooth communication and administrative efficiency across the company.

Key Responsibilities

• Greet and attend to visitors in a warm and professional manner
• Manage incoming calls, emails, and inquiries with accuracy and courtesy
• Maintain a tidy, organized, and well-stocked front desk and office environment
• Coordinate and schedule meetings, appointments, and staff calendars
• Handle incoming and outgoing mail and deliveries
• Maintain accurate records, files, and documentation
• Support various departments with day to day administrative tasks
• Uphold the image of the company through consistent professionalism and responsiveness.

Key Performance Indicators (KPIs)
Customer Service Quality:

• Handles calls and emails promptly and professionally.
• Provides excellent customer service to both external visitors and internal team members.

Office Organization & Efficiency:

• Ensure zero last minute shortages of office supplies
• Maintain an up-to-date calendar of meetings and office activities

Attendance & Punctuality:

• Achieve a good attendance and punctuality rate monthly

Task Completion & Documentation:

• Complete assigned tasks within deadlines
• Maintain accurate records and error-free filing systems

Professionalism in Communication:

• Resolvefront desk concerns
• Ensure all interactions and correspondence reflect the company’s professional standard.

Requirements

• OND, HND, or Bachelor’s Degree in a relevant field
• 2–3years of experience in an administrative or front desk role
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent verbal and written communication skills
• Strong organizational, multitasking, and time management abilities
• Polite, friendly, and customer-oriented attitude
• Ability to maintain confidentiality and handle sensitive information professionally
• Must reside on the island due to proximity