Front Desk Officer at Critical Recue International (CRI)

Overall purpose of the job:

 Provide front-desk administrative function with focus on customer service and customer experience.  Assist clients in understanding x-ray procedures and taking x-rays during clinical hours.

The Front Desk Officer must be customer friendly and have client service retention experience.

Roles & Responsibilities:

Follow all policies and procedures laid out by QC and contracting company including but limited to:

• Company Policy and Procedures
• Medical Treatment Policy and Procedures
• HSE Policy and Procedures
• Operational Policy and Procedures
• Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues
• Responsible for handling front office reception and administration duties
• Greet visitors warmly and register guests/patients, direct guests/patients as needed
• Manage billing and payment activities for clinics

Complete other administration duties as assigned

• Provide radiolgical services to clients based on scope of practice
• Maintain x-ray room and equipment in clean and working condition with correct levels of inventory, reporting any irregularities
• Ensure appropriate stock of consumables, performing daily and monthly stock counts and reconciliation
• Assist with other duties as assigned, such as on-site Wellness Programs, Site Medical Education, Occupational Health Testing, Administrative Duties, Etc.
• Stay up to date on advances in medicine, including;
• First Aid, CPR, and X-Ray Technician