Front Desk / Office Assistant at Excel and Grace Consulting

Description 

• As our Front Desk/Office Assistant, you'll beresponsible for providing administrative support to the construction company, including answering phones, handling clerical tasks, and assisting with general office operations.

Key Responsibilities

• Answer incoming calls promptly and courteously.
• Respond to inquiries from clients, vendors, and other stakeholders.
• Forward calls to relevant departments or staff members as needed.
• Perform routine clerical tasks such as filing, photocopying, and organizing documents.
• Maintain office supplies and equipment.Assist with data entry and recordkeeping.
• Assist with the preparation of reports, memos, and correspondence as required.
• Schedule meetings and appointments for staff members.
• Coordinate travel arrangements for staff members (if applicable).
• Greet visitors and direct them to the appropriate individuals.
• Maintain a clean and organized reception area.

Qualifications

• BSc / HND in any relevant field from a reputable institution.
• 2 -3 years work experience.
• Strong customer service skills and a friendly demeanor.
• Excellent organizational and time management skills.
• Proficiency in basic computer skills (e.g., Microsoft Office).
• Ability to work independently and as part of a team.
• Previous experience in an administrative or office support role.
• Knowledge of construction industry terminology and processes.
• Experience with scheduling and appointment management software.