Front Desk/Client Service Officer at SPM Professionals Limited

JOB DISCRIPTION

• Develop effective communication platforms for clients and staff.
• Inspire repeat-business from clients.
• Monitor and measure client satisfaction.
• Liaise with different departments about client queries.
• Offer advice to clients on services and products.
• Develop surveys and capture client information.
• Participate in marketing campaigns.
• Deal with client requests and troubleshoot problems.

What we require:

• Business Degree or related qualification.
• Strong communication skills.
• Ability to meet deadlines.
• Computer literacy.
• Calm, polite, and professional behavior.
• Reliable and self-motivated.
• General business knowledge.
• High service orientation.
• Monitoring and tracking of billboard campaigns ads