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FairMoney is a digital platform in Nigeria that allows you access instant loans in a few minutes through our android app.
The Fraud Officer will be involved in all activities relating to the client fraud complaint resolution process. The officer will receive fraud complaints from various platforms (Fresh Desk, Email, Regulators, LEAs, Consumer Protection Agency, or any other avenue), log this complaint in the relevant register, analyze the complaint, and provide feedback to the relevant quarters. The officer will be involved in conducting investigations, preparing investigation reports, understanding the money recall and fund repatriation process, and be willing to interact with all relevant stakeholders involved in fraud complaint resolution (Banks, OFI, Fintechs, LEAs, Customer Service, Regulators, etc.) The officer will also be involved in preparing regulatory returns and BVN watch-listing, as well as any other activities as may be deemed fit by the Fraud Manager, including and not limited to transaction monitoring activities
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