Field Technician (Fibre) at WIOCC Nigeria Limited

Install, commission, operate and maintain access and core fibre routes, Points of Presence (PoPs) and associated active and passive network infrastructure for both self-build and leased fibre networks. Function as a Level 2 technical authority on fibre network infrastructure, delivering advanced expertise in deployment, operations and maintenance (O&M), complex fault diagnostics, root cause analysis and end-to-end resolution of fibre network incidents

Reporting Line: Field Team Leader

Key Duties and Responsibilities

• Execute installation of access and core fibre optic cables in compliance with industry standards, engineering specifications and best practice deployment methodologies
• Commission fibre spans and complete end-to-end circuit turn-ups using OTDR, OLTS, fusion splicing and advanced optical testing tools, including interpretation of results and validation of link performance against design parameters
• Validate, update and maintain accurate as-built documentation, ensuring all network changes are properly recorded within OSS/BSS and asset management systems
• Perform corrective and preventive maintenance on fibre infrastructure, including advanced fault diagnostics, root cause analysis and full restoration of service within agreed SLAs
• Collaborate with Project Managers, engineering teams and third-party contractors to ensure seamless execution of network designs, upgrades and expansion projects
• Contribute to fibre network planning, capacity management, technical audits, risk assessments and lifecycle asset management activities
• Provide cross-functional technical support and assume field leadership responsibilities for assigned projects, delivering structured progress reports to the Program Manager
• Ensure all network deployments, modifications and documentation accurately align with approved designs and are properly reflected in NetSuite and related enterprise systems

Minimum Qualifications

• Diploma (or equivalent work experience) in a technical field

Experience and Skills

• Minimum of 3–5 years’ progressive technical experience in the telecommunications industry, with at least 2–3 years dedicated to fibre optic installation, commissioning and maintenance within access and core network environments
• Strong technical knowledge of duct infrastructure, fibre cable types, build methodologies, splice closures, patch panels and both OSP (Outside Plant) and ISP (Inside Plant) deployments
• Demonstrated experience in quality assurance auditing, optical testing validation and proactive identification, management and mitigation of risks within the network risk register
• Advanced hands-on experience in optical networking, including OTDR and OLTS testing, fibre characterization, splicing, cable installation and end-to-end circuit validation
• Practical proficiency in geospatial and network documentation tools such as Google Earth, QGIS and OSS/BSS platforms for route planning, network mapping and asset tracking
• Proven ability to produce clear, concise technical documentation and reports, supported by strong written and verbal communication skills
• Excellent stakeholder engagement and client communication capability, with the ability to interpret technical information and present key findings effectively
• High level of accuracy and discipline in the use of B/OSS systems to capture, update and manage network records in a timely manner
• Strong organizational and analytical skills with the ability to manage multiple tasks, prioritize effectively and resolve complex technical issues in fast-paced operational environments

Attributes

• Client focused and skilled at building strong professional relationships
• Integrity, honest with high ethical standards
• Boundless, passionate and flexible
• Personnel excellence, accuracy and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Strong analytical skills with the ability to collate and interpret data from various sources
• Excellent English communication skills with a natural aptitude for engaging with people
• Excellent network diagnostic and problem-solving skills