At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven insights to help us understand you better and build useful financial products for your personal and business needs - like convenient loans to help you do more today, savings to keep you on track for your goals and investments that’ll generate more money for you.
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Renmoney is hiring a Field Recovery Officer to manage and recover overdue accounts through field operations and customer engagement. The role involves executing recovery strategies, negotiating realistic repayment plans, and advising on process improvements, all while maintaining regulatory and policy compliance.
Key Responsibilities:
Engage defaulting customers and recover overdue debts.
Negotiate and monitor repayment plans based on financial assessments.
Update recovery systems and provide insights on debt management strategies.
Ensure adherence to legal and internal recovery processes.
Deliver high-quality service aligned with company values and customer care policies.
Requirements:
Bachelor's degree in business, finance, or a related field.
Minimum of 2 years’ experience in collections or field recoveries.
Knowledge of debt recovery principles and legal processes.
Strong analytical, communication, and negotiation skills.
Familiarity with call center optimization and financial systems.
Ideal Candidate:
Proactive, results-driven, and comfortable with ambiguity.
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