Fashion/Retail Sales Executive at Stresert Services Limited

Our client, a fashion outlet is currently looking to hire a Fashion/Retail Sales Executive to oversee their business in Lagos.

Location: Ikeja City Mall, Alausa, Ikeja

Job description

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to resolve potential customer issues promptly or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers

Skills

• Leadership skills
• Ability to coordinate, organize and control
• The ability and desire to sell
• Excellent communication skills
• A positive, confident and determined approach
• Resilience and the ability to cope with rejection
• A high degree of self-motivation and ambition
• The skills to work both independently and as part of a team
• Integrity and trustworthy
• Impeccable personal image and good fashion sense
• Passionate about selling
• The capability to flourish in a competitive environment
• A good level of numeracy

Qualifications

• OND/HND/BSC relevant field
• At least 2 years experience in Fashion/Retail
• Can speak English and any other native language

Proximity to the job location is an added advantage