Facility Manager at Omnibiz Africa

Job Summary

• OmniRetail is seeking an experienced and highly organized Facility Manager to oversee the day-to-day operations, maintenance, and strategic planning of our physical assets across office buildings, expatriate housing, warehouses, and security systems. 
• The ideal candidate will have prior experience managing facilities through a facility management firm, and possess deep understanding of infrastructure maintenance, vendor coordination, safety compliance, and asset documentation.

Key Responsibilities
Facility Operations Management:

• Oversee the effective operation of office spaces, warehouses, and residential properties (expatriate housing).
• Coordinate all repairs, maintenance, and general upkeep of buildings, electrical systems, plumbing, air conditioning, and other critical infrastructure.
• Ensure all facilities are compliant with safety, health, and environmental regulations.

Security & Surveillance:

• Supervise the security systems across all company locations including offices, warehouses, and residential facilities.
• Monitor and manage CCTV installations, alarm systems, and access controls.
• Liaise with third-party security vendors to ensure adequate coverage and emergency preparedness.

Housing & Expatriate Support:

• Manage accommodation facilities for expatriate employees, including setup, maintenance, and periodic reviews.
• Serve as a point of contact for expatriates on housing issues and support services.

Insurance & Compliance:

• Maintain up-to-date records of insurance coverage for buildings, equipment, and other infrastructure.
• Ensure timely renewals of facility-related policies and licenses in compliance with statutory requirements.
• Conduct periodic audits and risk assessments on facility assets.

Vendor & Budget Management:

• Manage third-party contractors for cleaning, maintenance, security, and specialized repairs.
• Review service level agreements (SLAs) and ensure vendors deliver within agreed terms.
• Prepare and manage the annual facilities budget and report on cost-saving opportunities.

Documentation & Reporting:

• Maintain comprehensive documentation of facility assets, service logs, insurance papers, and lease agreements.
• Generate periodic reports on facility conditions, improvement projects, incident logs, and security observations.
• Track utility usage (electricity, water, internet) and oversee payments and budgeting.

Key Requirements

• Bachelor’s Degree in Facility Management, Engineering, Estate Management, or related field.
• 4–5 years of proven experience in facility management, preferably from a facility services firm.
• Strong understanding of building systems (electrical, mechanical, plumbing, HVAC, etc.).
• Experience managing residential and commercial facilities.
• Familiarity with health & safety and local building compliance standards.
• Proficiency in facility management software or ticketing systems is a plus.
• Excellent vendor negotiation and project management skills.

Key Competencies:

• Problem-solving and decision-making
• Attention to detail
• Organizational and time management skills
• Budgeting and financial planning
• Technical knowledge of building systems
• Stakeholder management.