Executive Housekeeper at The Art Hotel

Job Overview:

The Executive Housekeeper is responsible for overseeing the housekeeping operations, ensuring high standards of cleanliness, maintenance, and guest satisfaction throughout the hotel.

Key Responsibilities:

• Supervise and coordinate the housekeeping team to maintain cleanliness and organization in guest rooms, public areas, and back-of-house areas.
• Develop and implement housekeeping policies, procedures, and schedules.
• Monitor inventory levels of cleaning supplies, linen, and equipment, and coordinate timely replenishment.
• Conduct regular inspections of rooms and common areas to ensure compliance with cleanliness standards.
• Train, mentor, and manage housekeeping staff, fostering a positive work environment.
• Address and resolve guest complaints or issues related to housekeeping services promptly.
• Work closely with other departments to ensure smooth operations and guest satisfaction.
• Prepare and manage the housekeeping budget, monitoring expenses to ensure cost efficiency.
• Ensure adherence to health, safety, and hygiene standards throughout the property.

Qualifications and Skills:

• Proven experience as an Executive Housekeeper or in a similar leadership role in the hospitality industry.
• Strong knowledge of housekeeping procedures, equipment, and chemicals.
• Excellent organizational, communication, and leadership skills.
• Ability to handle pressure and multitask effectively.
• Attention to detail and commitment to maintaining high cleanliness standards.
• Familiarity with safety and hygiene regulations.

Educational Requirements:

• Diploma or degree in Hospitality Management or a related field is preferred.