Executive Assistant at Tastee Fried Chicken - TFC

Main Accountabilities
Leader Support:

• Initiate daily touch base meeting whether in person or virtually to confirm the day’s priorities, clarify assignments, and resolve open issues.
• Ensure the office of the GMD is organized, on-time, and well prepared for whatever lies ahead.
• Help increase executive’s productivity by 20% by taking on assignments and projects.
• Meeting Preparation and Implementation:
• Research and filter information or pre-reads for the GMD.
• Flawless execution of pre-meeting, meeting proper, and post-meeting stages.
• Post meeting: holds a debrief with GMD to capture action items, follow-up items, and calendar dates.

Appointment Coordination:

• Allows adequate time between appointments when planning.
• Gathers necessary information related to appointment (contact information, venue, and other relevant information.)
• Looks at calendar from a holistic perspective for better planning.
• Office Communication:
• Writes clear, concise correspondence.
• Proofreads all material for errors, omission, and consistency.
• Adept at delivering difficult messages in a tactful manner.

Key Performance Indicators (KPI):

• % of Number of breach on confidential executive movements recorded in the year
• Time taken to organise all business meetings and communicate to beneficiaries
• Percentage cost over run on expenses incurred by staff that go unreported within a quarter
• Timely processing of the COO's requests and Directorate’s.

Education, Experience & Technical Skills

• First Degree in any Social Science field.
• Master's Degree or any equivalent will be an added advantage.
• 3 to 5 years work experience as an Executive Assistant, Personal Assistant or similar role.
• Excellent MS Office knowledge.
• Outstanding organizational and time management skills.
• Familiarity with office gadgets and applications (e.g. e-calendars and copy machines).
• Excellent verbal and written communications skills.
• Discretion and confidentiality.

Required Skills / Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Extensive knowledge of office administration, clerical procedures, and record keeping systems.
• Able to type minimum of 50 words per minute.
• Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.

Other Required Competencies:

• Administrative
• Document Management Database Administration Information Monitoring
• Negotiation
• Efficiency
• Confidentiality
• Multi-tasking
• Visionary
• Analytical Thinking
• Interpersonal relationship
• Effective Communication and Skills
• Relationship Management
• Negotiation ability
• Design ability.