Enterprise Sales Manager at FiberOne Broadband

Responsibilities:

Strategic planning

• Develop enterprise-level customer strategy to achieve revenue growth and expand the customer base
• Set Sales Goals by establishing and managing sales targets, quotas, and key performance indicators for the enterprise sales team

Sales Supervision

• Lead Enterprise Sales Team – manage and lead a team of Enterprise sales executives, providing guidance, coaching, and development opportunities
• Sales Performance management – Monitor and analyze sales performance, providing regular feedback and coaching to improve sales

Customer Relationship Management

• Build and Maintain Relationships – Develop and maintain strong relationships with key decision-makers at enterprise-level customers
• Account Planning – Collaborate with cross-functional teams to develop and execute account plans that drive revenue growth and customer satisfaction

Sales Operations

• Sales Forecasting – Prove accurate sales forecast and pipeline management to ensure revenue target are met
• Sales Process Optimization – Continuously evaluate and improve the sales process to ensure efficiency, effectiveness, and alignment with customer needs
• Compliance and Governance – Ensure compliance with company policies, industry regulations, and legal requirements

Collaboration and Communication

• Cross-Functional Collaboration – Work closely with other functions, such as Service delivery, CX Operations, and Brand & marketing Communication, to ensure alignment and effective communication
• Executive Communication – Communicate sales performance, customer insights, and market trends to executive leadership and other stakeholders

Revenue Growth

• Revenue Growth – Achieve revenue growth target through new enterprise business acquisition, account expansion, and customer retention
• Sales Enablement – Ensure the sales team has the necessary tools, training, and support to succeed in their roles.
• Sales Analytics – Analyze sales data to identify trends, opportunities, and challenges