Engineer, Microwave Transmission at 9Mobile

 Job Summary        

• Provide necessary support towards the integration, operation and maintenance of all backbone, access, enterprise /leased microwave links.

Principal Functions        

• Provide support for the regional field support engineers , in resolving transmission faults and minimize network downtime to the barest minimum
• Proffer solutions to repetitive transmission network faults affecting network quality and availability
• Liaise with the regional field support engineers to resolve prolonged and repetitive transmission faults
• Ensure all preventive and corrective maintenance, configuration change orders/request are duly implemented according to the work order/change request process.
• Responsible for the timely troubleshooting / diagnosis of transmission links faults; follow up with resolving party to ensure that faults are resolved within acceptable MTTR.
• Manage and escalate all unresolved/major faults to appropriate quarters for necessary attention.
• Ensure transmission operation activities undertaken by vendors / service providers meet EMTS specifications.
• Manage the performance and availability of microwave backbone and access transmission services systems/service deployed.
• Manage bandwidth on the Microwave backbone / City metro for optimal performance
• Maintain comprehensive sets of records for all microwave transmission links.
• Maintain the integrity of site transmission links configuration database and record systems
• Ensure all security and network integrity documentation is completed and adhered to
• Prepare and compile report on the transmission of leased, backbone and access transmission links considering the SLAs
• Monitor and ensure adherence to SLAs with Lastmile As A Service (LAAS) vendors.
• Conduct routine performance checks on the transmission links via the NMS systems to ensure the desired QoS and customer experience
• Ensure that approved transmission optimization tasks are executed according to schedule and with minimal distortion to service
• Consistently refine operating processes, systems and platforms to facilitate continuous improvement and ensure network operations meet operational delivery requirements
• Manage inter-functional relations to ensure synergy across the various departmental functions
• Perform any other duties as assigned by the Manager, Fixed Transmission Operations

Educational Requirements        

• First degree in a related Engineering field
• Two (2) to Four(4) years  post NYSC work experience in the telecom industry.

Experience,Skills & Competencies        
Knowledge:

• Service Continuity Management,Monitoring and Control
• Telecommunications & Mobile NetworkStandards & Specifications
• Network Administration

Skills:

• Problem Solving / Analytical thinking
• Accountability
• Teaming

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus