Employee Relations Specialist at PalmPay

Salary: 300k to 400k Gross

Job Summary:

The Employee Relations Specialist will be responsible for maintaining a fair, transparent, and compliant work environment across all branches. The role ensures effective communication between management and employees, supports conflict resolution, and promotes positive workplace culture aligned with the bank’s values and regulatory standards.

Key Responsibilities:

• Serve as the primary contact for employee relations matters, providing timely and objective guidance to employees and managers.
• Manage investigations, grievances, and disciplinary processes in line with company policies and labor laws.
• Advise management on best practices for handling performance and behavioral issues.
• Ensure consistent application of HR policies and support policy review and updates to align with regulatory requirements.
• Monitor employee relations trends across branches and recommend proactive interventions.
• Collaborate with HR Business Partners and branch heads to drive employee engagement and retention initiatives.
• Prepare reports on ER cases, disciplinary actions, and related metrics for management review.

Requirements:

• Bachelor’s degree in Human Resources, Industrial Relations, Business Administration, or related field.
• 2–3 years of experience in employee relations or HR advisory roles, preferably within the banking or financial services sector.
• Strong knowledge of Nigerian labor laws and disciplinary procedures.
• Excellent communication, mediation, and problem-solving skills.
• High level of professionalism, integrity, and discretion.