Director, People Partnering at Hugo Technologies

ROLE OVERVIEW 

• Hugo is seeking a driven, hands-on, Head of People Partnering to lead the development and execution of the company’s People strategy, focusing on building a high-performance culture, fostering employee engagement, and ensuring a seamless people management experience across the organization.
• This role will play a crucial part in onboarding, developing, and retaining top talent to support our growth and maintain the company’s reputation for excellence.

KEY RESPONSIBILITIES 

The core responsibilities of the role include:

People Strategy and Leadership: 

• Develop and implement a comprehensive People strategy aligned with Hugo’s business objectives;
• Provide strategic leadership and guidance to the People team, ensuring alignment with organizational goals;
• Drive a culture of inclusion and equity throughout the company;
• Connect People and business objectives, and ensure pragmatic implementation of People roadmap.

Relationship facilitator:

• Support and facilitate a well engaged, performance-driven and relationship-centric partnership between managers and workforce through routines and distinct vertical specific initiatives.
• This includes stay conversations, weekly check-ins with Vertical Leaders/Managers, skip-level meetings with workforce & focus group discussions on a regular basis.

Talent Management: 

• Lead performance management processes and succession planning initiatives;
• Oversee action plan based on employee life cycle and feedback, in line with vertical-specific projects. 

Employee Engagement and Development: 

• Work closely with the Community Engagement Lead to create and implement initiatives aimed at enhancing employee engagement, job satisfaction, and well-being; Develop and manage training and development programs to upskill employees and support career growth;
• Foster a culture of continuous learning and development.

Employee Relations and Compliance: 

• Serve as a point of contact for employee relations issues, resolving conflicts, and ensuring fair and consistent practices;
• Ensure compliance with all relevant employment laws and regulations;
• Implement People policies and procedures in line with industry best practices and in compliance with Hugo’s clients requirements;
• Provide feedback to Leadership on employee experience, success stories and pain points to feed into Learning & Development, reporting or systems enhancements, where required.

Data Analytics and Reporting: 

• Utilize People metrics and analytics to drive data-driven decision-making and identify areas for improvement;
• Develop reports in partnership with the People Analytics team to demonstrate the workforce’s state of health.
• Regularly report on People KPIs and provide insights to senior leadership; Define quarterly & interim action plan based on People Analytics review of vertical-specific initiatives.

ABOUT YOU 

• Outstanding interpersonal skills, with the capacity to guide, influence and convince others.
• A service-mindset. 
• Proactive.
• Creative, with the ability to think outside the box.
• Highly resourceful, with outstanding problem-solving skills and a desire to drive innovative approaches to outcomes.
• Solution-oriented, with a strong bias to action. 
• A passion for creating a positive and inclusive workplace culture.

QUALIFICATIONS 

• Bachelor’s degree in Human Resources, Business Administration, or a related field. An MBA is strongly preferred.
• 10+ years in progressively responsible People leadership roles.
• Strong knowledge of People best practices, labor laws, and regulations.
• Ability to prioritize and manage the needs of multiple stakeholders, and to deliver People solutions within timeline in a fast-paced environment
• Exceptional leadership skills, coupled with strong organizational and problem solving skills. 
• Excellent communication and negotiation abilities.
• Proficiency in PeopleIS systems and data analytics tools.
• Perfect written and oral communications skills.