Director of Operations at Harvesters International

Job Brief

• The Director of Operations will be responsible for overseeing daily activities across functions in the Church and also managing established procedures.

Position Summary

• Formulate business strategy with others in the executive team.
• Design policies that align with the overall strategy.
• Oversee the implementation of all policies designed throughout the organization
• Ensure that the company runs with legality and conformity to established regulation.
• Review financial information and maintain reasonable operational budgets.

Reporting Relationships:

• Functionally Reports To: The Senior Pastor
• Administratively Reports To: The Senior Pastor
• Supervises: HR, IT, Finance, Security, Admin Officer, Facility Officer (within the 3 campuses of the Ministry)

Working Relationships:

• Internal: All Members of the Staff
• External: Church members and the General Public

Key Result / Responsibility Area (KRA)

KRA 1: Manage Human Resources and Admin Operations:

Responsibilities:

• Provide direction and leadership to ensure the achievement of objectives, targets, and strategic plans.
• Plan and review compensation actions; enforce policies and procedures.
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees.
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.
• Manage disgruntled employees and adroitly settle any disputes that occur in the course of work
• Establish policies and procedures to guide day-to-day administrative routines

KRA 2: Oversee Security and Facility Management of the Church, Handle Security team and Facility Management with the utmost sense of responsibility and develop policies to maintain security standards:

Responsibilities:

• Develop and Oversee security processes and procedures of the church to prevent and minimize security risks
• Liaise with security heads to ensure adherence to security policies and procedures.
• Carefully manage security personnel and change shifts periodically to ensure there is little or no room for foul play
• Drive routine checks on church facilities from fixed assets to removable ones
• Verify the facility Manager’s reports on repairs and maintenance on the church ground and monitor timings to ensure they do not coincide with church programs

KRA 3: Overseeing the IT Infrastructure of the Church, Developing, implementing, and evaluating IT projects in line with the Church's objectives:

Responsibilities:

• Developing strategy for the Church’s IT infrastructure
• Ensure smooth delivery and operation of IT services by monitoring systems' performance
• Oversee IT operations by managing IT staff

KRA 4: Overseeing the Financial Operations of the Church, Ensure smooth delivery and operation of the Finances Department:

Responsibilities:

• Oversee the financial strategic planning of the church by evaluating its security and potential risks.
• Perform monthly assessments of the financial records of the church
• Develop budgets that meet the requirements of company departments.
• Manage and supervise the activities of the staff of the Finance Department
• Supervise all audit and internal control processes.
• Prepare detailed reports on the company’s financial performance.

Competency and Skill Requirements
Academic Qualification and Work Experience:

• A Bachelor’s Degree in Business Administration or a related field
• A Post-Graduate Degree or Professional Certification is an added advantage
• Minimum of 10 years of work experience of which at least three (3) must have been at a managerial/supervisory level.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, and social media web platforms.
• A committed born-again Christian, with a personal and active relationship with God.
• Must have strong organizational skills and the ability to prioritize multiple tasks seamlessly with solid attention to detail.
• Must possess solid interpersonal skills and the ability to manage relationships.
• Excellent written and verbal communication skills.
• Must be tenacious, loyal, and trustworthy.
• Decision-making and problem-solving skills.
• Self-motivated and collaborative.