Direct Sales Agent at HelloMe Limited

ABOUT THE ROLE:

The HelloMe team is built of like-minded individuals on a mission to demystify digital banking services. We are committed to hiring industry experts and those with a passion for customer-driven results. We are looking to recruit passionate and energetic Direct Sales Agent to join our very skilled and vibrant team. This is an exciting opportunity to join an organization with a dynamic and fast-paced culture and work with cross-functional teams to design, build and launch financial services that are in line with the vision and strategy of the Company.

The Direct Sales Agent is responsible for creating customer awareness of the company’s products and services, and direct client acquisition and interaction to increase product utilization and deliver sales.

SUCCESSFUL APPLICANTS WILL IDEALLY HAVE TO: 

• Have a good understanding of the company’s products and services, to ensure detailed presentation of company’s product features and benefits to both existing and new customers.
• Actively carry out field visits to target customers and prepare reports on visit and submit them to the line manager. 
• Develop coordinated strategies for cluster market penetration to generate sales leads, promote company’s products to new and existing clients, and achieve sales goals.
• Reach out to customer leads through cold calling.
• Meet and exceed weekly, monthly and yearly sales quotas.
• Identifies opportunities to increase sales in the department and assist in the development, promotion and execution of sales and marketing strategies. 
• Ensure excellent customer service and satisfaction by managing sales process of new prospects from initial contact, through to closure.
• Monitor and ensure timely response to all customer inquiries, complaints and feedbacks.
• Conduct regular competitive analysis via market feedback to compare offerings with competition.
• Ensure timely submission and accurate update of weekly/monthly records of sales report specifying the number of sales made and customer interactions in our CRM system.
• Participate in weekly/monthly sales performance review meetings.
• Ensure compliance to all sales objectives and timely processing of all new customer transactions.
• Research and stay up-to-date on latest technologies and developments in the industry and monitor current market trends to maximize sales.
• Work harmoniously alongside other team members.
• Attend trade exhibitions and other industry-related events to generate new clients.
• Ensure strict compliance with internal guidelines and external regulations.

REQUIREMENTS & QUALIFICATIONS:

• B.Sc. degree in Marketing, Business Administration, Finance or any business-related field.  
• Minimum of 2-3 years proven work experience in Direct Sales Marketing, Business Development, Client Relationship Management, preferably in a fintech, financial institution, and digital banking environment.
• Knowledge of bank and digital banking operations, products and regulations.
• Result oriented with drive to meet set targets.
• Knowledge and understanding of bank operations, products and regulations, the principles of marketing, brand management, and sales.
• Strong networking and interpersonal skills.
• Excellent negotiation, persuasion and selling skills.
• Ability to work independently and meet sales targets in a result-oriented industry.
• Excellent verbal communication and interpersonal skills.
• Excellent organizational and time management skills.
• Knowledge of customer acquisition and retention strategies.
• An effective team player with strong work ethics and a positive attitude.
• Have good analytical and numerical skills.
• Excellent customer service skills and professional network. 
• Proficiency with CRM software and working knowledge of Microsoft Office.
• Ability to work without supervision and to tight deadlines.

SALARY RANGE: ₦200,000 plus an attractive commission on each sale made.

BENEFITS:

• Opportunities for professional growth and development.
• Collaborative and innovative work environment.
• Commission