Digital Sales Executive at Speedaf Nigeria Limited

We're seeking a creative and results-driven Sales Executive to leverage TikTok and other Social Media platforms to make sales and drive business growth for Speedaf Express. 

The ideal candidate is expected to efficiently expand B2C potential customers such as social media platforms, e-commerce, trading companies, etc. or have other existing resources to meet Speedaf Express’ business needs.

Key Responsibilities

• Must be able to perform field sales and cold calling to meet expected sales target having insights in the E-commerce and social media sales industries. 
• Must be able to carry out surveys and research in order to understand customers’ needs and expectations.
• Develop and execute sales strategies that leverage TikTok and other social media platforms.
• Must be familiar with the industry’ clientele such as e-commerce merchants, social media platforms and other companies that need the type of delivery services we offer.
• Screen out the target customers and understand the customers’ business model based on the types of delivery services we offer such as direct operation, distribution, e-commerce, warehousing, and so on.
• Must understand each customers’ needs and expectations in order to communicate the queries/ enquiries of the customers and increase customers satisfaction through a signed agreed SLA which will be pertinent to the kind of business the customer(s) operate in.
• Identify potential clients and market segments that align with our logistics services and generate new leads through research, networking, and cold calling.
• Analyze sales performance and metrics by identifying changes in market trends to inform future sales strategies with the end goal of enhancing sales process and revenue.
• Collaborate with the operations team to create tailored logistics solutions for customers.
• Collect, analyze, and interpret sales records including client interactions and sales forecast to obtain information useful in preparing reports.

Skills and Requirements

• Bachelor's Degree in Business Administration, Sales and Marketing, or a related field of study.
• Must be proficient in social media platform software.
• Must be proficient in Microsoft office tools.
• Must have a strong online presence.
• Proven track record in sales, with a minimum of 2 years of experience in a similar role with proven track records in E-commerce, B2C and social media platforms (e.g. Tik-Tok, Instagram, etc.).
• Must be able to customize logistics solutions and design according to customer needs.
• Must be able to transmit prospective customers to paying customers.
• Must have customer retention and relationship skills.
• Must be able to identify prospects, identify prospects' challenges and proffer solutions and build rapport and maintain client relationships and Retention.
• Proficiency in CRM software and other sales tools.
• Must be a good negotiator.
• Proven experience making sales on various social media platforms.
• Excellent verbal and written communication skills.
• Ability to analyze sales data and metrics.