Digital Communications Associate at Co-Creation Hub (CcHUB) Nigeria

Job Description

Role Purpose Statement:

• To oversee and manage all the company's digital accounts and consistently measure performance analytics.
• The Digital Communications Associate will oversee the planning and implementation of digital marketing initiatives that drive overall awareness, reach, and growth.

Key Responsibilities

• Serve as the lead point of contact for all digital marketing communications requests.
• Identify stakeholders’ needs and gaps and develop new and innovative ideas to fill these gaps.
• Develop optimization strategies that increase digital presence and reach for different projects.
• Maintain consistent brand messaging throughout all platforms and identify trends and insights to optimize communications performance.
• Analyze communication strategies, identify strategic weaknesses, and make recommendations for improvements
• Plan and implement digital campaigns to build communities online.
• Interact with stakeholders via the company's social media accounts and identify trends in customer interactions.
• Set key performance indicators (KPIs) for campaigns, such as targets for conversion, and measure a campaign's performance against the KPIs.
• Create reports to track the company’s growth across digital platforms.
• Collaborate to create well-structured content, meeting deadlines and following style specifications for online and print publications.
• Develop trusted advisor relationships with key account stakeholders.
• Ensure the timely and successful implementation of strategies according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Perform other duties as assigned by the Communications Lead.

Qualifications

• Bachelor's Degree or Higher Diploma in Communications, Public Relations, Marketing, Business Management, or relevant field with 5 years’ experience
• Solid experience with CRM, digital marketing, and social media software
• Well-developed organizational, IT and administrative skills
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
• Experience delivering solutions to digital marketing communication needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Ability to research and understand complex subject matters to produce succinct, engaging copy for different audiences.
• Effective interpersonal skills and ability to work on own initiative within set guidelines and as part of a team. 
• The ability to build relationships and influence others based on sound professional knowledge. 
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.

What We Offer

• Paid time off
• Healthcare coverage
• A highly collaborative team environment that will support your professional and personal growth
• Work alongside great talent.
• A culture of learning and innovation. 
• Opportunities for career growth and training.
• Interaction with industry leaders and forward-thinking people. 
• A chance to make a social difference.
• Overall fun company.