Customs Brokerage Representative at United Parcel Service (UPS)

Position Summary

• To process customs clearance (release) AND / OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.
• Client (Internal / External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partnersSpecific output or services:
• Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
• Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions / Task

• Data entry (open customers' files, validate information, credit and invoicing)
• Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
• Identify customer profiles discrepancies
• Answer standard questions and requests from customers, drivers, customs and other offices
• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents.

Qualifications Required

• Bachelor's Degree; Higher National Diploma,
• 2 years of experience
• Bilingualism required - intermediate level (in Quebec Only)
• Basic knowledge in Customs operations, laws and regulations, and other government departments
• Basic understanding of HS system
• Basic computer skills.