Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 22, 2021
    Deadline: Feb 26, 2021
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Want to get a job fast? Signup and complete your profile on MyJobMag. Employers will find you 4x faster with a complete profile. You can download your completed profile anytime
    Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s leading banks to businesses and individuals across the continent. Parkway provides simple, intuitive, end-to-end corporate, retail and transaction banking solutions. Our core platform and service offering...
    Read more about this company

     

    Customer Support Officer

    Location: Yaba, Lagos

    Core Responsibilities

    • Provision of first level helpdesk support for product offerings
    • Receive, document, and resolve clients/subscribers' complaints.
    • Escalate clients/subscribers' complaints as applicable to support or help desk.
    • Telephone and e-mail marketing of product features and enhancements to clients/subscribers.
    • Maintain appropriate logs of operational activities.
    • Professional management of Incoming and Outgoing correspondence via telephone & Post mail
    • Professional reception & attendance to guests & visitors.
    • Collate and provide a report to the appropriate unit
    • Managing and maintaining good client relationships in ensuring a healthy customer experience, ensuring escalated customers’ complaints, issues or challenges are amicably resolved.

    Requirements

    • Bachelor's Degree qualification.
    • 1 - 2 years Experience.

    Method of Application

    Interested and qualified candidates should send their CV to hrrecruiter305@gmail.com using the "Job Title" as the subject of the email.

    Learn how to get a job in any industry you want. Buy 72 Hours to The Job You Love

  • Send your application

    Back To Home View All Vacancies at Parkway Project Limited
Never miss a job with our real-time & personalized push notification
Subscribe Now
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join our happy subscribers

This website uses cookies to improve your experience. By using this site you agree to the storing of cookies on your device to enhance navigation, analyze site usage, and assist in our marketing efforts. To learn more, see our Cookie Policy. Accept and Close
 
 
 
Send your application through

Yahoomail Gmail Hotmail