Customer Services Representative at AIG Media Pro

Location: Ajah, Lagos

Job Description

• Build positive and productive relationships with clients for business growth.
• Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
• Understand client needs and customize existing business programs to meet their needs.
• Provide client support and handle client communications effectively.
• Manage and close client businesses to achieve profitability.
• Maintain existing clients and generate new clients to achieve revenue goals.
• Address client concerns promptly and professionally.
• Inform clients about company products, services, and promotions.
• Discuss business contracts and cost with clients.
• Must have flair for sales.
• Ensure that client requests are handled timely and accurately.
• Develop new strategies to improve client satisfaction.
• Maintain up-to-date knowledge about company products and services.

Requirements

• HND, B.Sc / BA in Business Administration, Accounting or relevant field.
• Experience in accounting will be an advantage.
• Experience in Client Relationship/sales will be an advantage.
• Must have 3 - 5 years working experience as a Customer care office/client relationship with a tracking record.
• Must have sales experience.
• Female applicants were preferable
• Applicants must reside within Ajah and Lakowe.