Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Sep 7, 2020
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    WAYA is a multi-purpose messaging, social media and mobile payment developed by WAYA Multi-link Limited in November 2018. WAYAApp is designed to ease the problems of transactions in Nigeria. We are committed to providing a cashless and secured mobile application that assist businesses, individuals and non-profit organizations in operating sustainably around the world at large.
    Read more about this company

    Customer Service Representative

    Core to our mandate is our recognition that mobile financial technology is the new and future global path to sustainable wealth creation and development especially for financially excluded population in Africa. This inspired us to create WAYA, our mobile application that enable our clients’ access financial services through mobile devices seamlessly, in real time as well as enabling talk and chat at no cost to them. Now they can WAYA their money, their talks their chats because WAYA understands their needs.

    YOU MUST RESIDE IN ONE OF THES CITIES: BENIN, ONITSHA, NNEWI, KADUNA, ILORIN

    Job Descriptions

    • Maintain a pleasant personality to all guests, clients and partners and provide them with superb customer service experience
    • Have a robust understanding of financial technology, product operations and objectives.
    • Ensure the reception is neat, presentable, and equipped with all the necessary supplies
    • Answer all client questions and incoming calls.
    • Redirect phone calls to the appropriate department and take down messages.
    • Accept all letters and packages, and distribute them to their appropriate departments.
    • Monitor, organize and forward emails.
    • Maintain records and files.

    Job Qulification

    • Proven customer support experience
    • BSc/HND in Social Sciences Arts and Humanities
    • Track record of over-achieving quota
    • Strong phone contact handling skills and active listening
    • Good Social Media Management Skills
    • Good Use of Office Package
    • Familiar with CRM systems and practices
    • Customer orientation and ability to adapt / respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize and manage time effectively
    • Must be computer and data savvy
    •  Multilingual ability in local Nigerian languages is an added advantage

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.
  • Apply Now
  • Send your application

Back To Home
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join our happy subscribers

This website uses cookies to improve your experience. By using this site you agree to the storing of cookies on your device to enhance navigation, analyze site usage, and assist in our marketing efforts. To learn more, see our Cookie Policy. Accept and Close
 
 
 
Send your application through

Yahoomail Gmail Hotmail