Customer Service Representative at Resource Intermediaries Limited

Responsibilities

• Create a warm and welcoming atmosphere for our guests.
• Ensure customers satifactions.
• Responding to email and social medial handles orders such as Instagram, whatapp etc.
• Answer customer queries regarding menu items, services, and the establishment in general.
• Calmly handle customer complaints and issues, escalating to management when necessary.
• Responsible for taking customer orders both online and offlineaccurately and ensuring they receive their correct order.
• Maintain a clean and organized work area, adhering to hygiene and health safety standards.

Requirements

• Candidates should possess an OND / NCE / HND / B.Sc Degrees with 1 - 2 years work experience.

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Patient and excellent problem-solving abilities.
• Ability to handle stressful situations professionally and calmly.
• Detail-oriented with strong organizational skills.
• Customer-centric with a positive attitude.
• Gender: A single Lady.
• Age: 26 years and above.