Customer Service Representative at GUO Transport Company Limited

Locations: Festac, Amuwo Odofin, Iba, Alaba International, Ojo - Lagos

Job Role / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records
• Provide accurate, valid and complete information to customers
• Resolve customer complaints via phone calls and emails
• Escalate all exceptions for resolution
• Manage and track inbound and outbound items on a daily basis.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND / OND
• 0 - 2 years relevant experience
• Fluent in written and spoken English
• Proficiency in Microsoft Office.
• Applicants should reside in Festac/Amuwo and Iba.