Customer Service Personnel at Rubels & Angels

Job Summary

• Attend to customers promptly and professionally, both in-person and through phone or online channels.
• Take and process customer orders accurately.
• Provide detailed information about products, services, and promotions.
• Handle customer complaints and resolve issues in a calm and efficient manner.
• Maintain a positive attitude to ensure excellent customer experience.
• Process payments and issue receipts where necessary.
• Keep records of customer interactions and transactions.
• Ensure the service area is clean, organized, and presentable at all times.
• Work closely with other team members to ensure smooth operations.
• Follow company policies, service standards, and hygiene regulations.