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  • Posted: Sep 18, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Thryve HR Consulting is a Human Resource Consultancy company that delivers world-class human resource solutions across multiple industries with special focus on SME'. At Thryve HR, we understand that people are the backbone of any successful organization, and our mission is to help companies achieve their goals by building strong, productive and engaged work...
    Read more about this company


    Customer Service Manager


    • Responsible for general coordination of the Customer service unit.
    • Improving customer service experience and facilitating organic growth.
    • Taking ownership of customers' issues and following problems through to resolution.
    • Addressing customer issues via all platforms
    • Resolve all customer complaints.
    • Implement sales ideas/activations.
    • Representing the company at LASCOPA, FCCPC and Arbitrations to ensure dispute resolution between Customers and the company.
    • Weekly reporting.


    • B.Sc in relevant field.
    • At least 5 years proven work experience.
    • Solid understanding of social media trends and IG interface.
    • Familiarity with the hair and beauty industry.
    • Excellent verbal and written communication skills.
    • Good problem-solving abilities
    • Team management skills.

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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