Customer Service at Eden Solutions and Resources December, 2022

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- Customer Service at Eden Solutions and Resources
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Posted: Dec 9, 2022

Deadline: Dec 9, 2022
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Eden Solutions & Resources Ltd is a human resource management company that provides its client with best practice business management solutions. Registered in 2002 in Nigeria, and managed by a competent team of professionals. Eden Solutions & Resources was initially set up, primarily as a recruitment agency but today it has evolved into company of...
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Customer Service
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 - 5 years
- Location Abuja
- Job Field Customer Care, Success and Service
- Salary Range ₦50,000 - ₦100,000/month
JOB SUMMARY

Our client, a logistics company is looking for a smart and knowledgeable customer service representative. The ideal candidate will provide exceptional customer support experience as candidate is customers’ first point of contact.

JOB RESPONSIBILITIES
- Ensure proper necessary procedures are being followed
- Monitoring deliveries
- Provide shipment quotes for customers and set up shipments as required by customers.
- Attend to all customers complains / issues and proffer solution
- Answer all questions about the company services.
- Processing orders and transactions
- Collecting and analyzing all customer feedback
- Build a working relationship between the company and the customers
JOB REQUIREMENTS
- A Bachelor’s Degree or HND is required in Business Administration or related field
- At least 3 – 5 years working Experience in this field
- Ability to work flexible schedule
- Proficient in the use of MS Suite
- Good attention to details
- Good with numbers and figures
- Ability to prioritize tasks to meet specific deadlines
- Good interpersonal and communication skills
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Method of Application

Interested and qualified candidates should forward their CV to: jobs.edensrpeople@gmail.com using the position as subject of email.

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Customer Service at Eden Solutions and Resources

Customer Service

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