TRANSSION HOLDINGS, the company formerly known as TECNO TELECOM LIMITED, established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products. After years of development, TRANSSION has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in...
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We are looking for a Customer Service Representative to handle customer inquiries, confirm orders, and respond to complaints related to orders.
This role is perfect for someone who is patient, enthusiastic, responsible, and eager to learn. No prior experience is required—recent college graduates are welcome to apply!
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints, ensuring high levels of customer satisfaction.
Provide product information and assistance to customers.
Process online orders, returns, and exchanges efficiently and accurately.
Coordinate with the warehouse and shipping departments to ensure timely order fulfillment.
Monitor and manage inventory levels, updating product listings as needed.
Requirements
Minimum age: 20 years and above
No prior experience required—recent college graduates are encouraged to apply
Proficient in operating regular Windows software (e.g., Microsoft Word, Excel, etc.)
Patient, serious, responsible, and enthusiastic about customer service
Strong communication and problem-solving skills
Ability to stay organized and work efficiently in a fast-paced environment.
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