Customer Business Unit Executive at Fosad Consulting

Responsibilities

• Source for new clients; manage client relationships,
• Identifying opportunities for new businesses and sales presentation delivery.
• Prepare customers proposals and quotations, also handle correspondences
• Provide client with excellent customer service delivery.
• Attend appointments/meetings with customers.
• Act as contact between the organization and clients thereby attending to queries/ objections, offering quality service advice and promoting the products of the organization.
• Conduct Sales visits to existing customers in order to grow volume.
• Maintaining accurate sale records.
• Meeting and exceeding set sales goals and objectives.
• Resolve customer complaints by working with HCBU, Risk Dept. and Operations Dept. to investigate problems and develop logical/lasting solutions.
• Providing Accounts dept. with new account details for monthly billing through HCBU.
• Follow up on monthly invoices preparation and timely dispatch
• Collection of receivables.
• Work with HCBU to monitor’s marketing and sales performance and adjusts strategies as needed.
• Prepare and submit Sales performance report on weekly & monthly basis to HCBU
• Provide support to the Head of the team.
• Any other responsibility assigned by the HCBU

Requirements

• B.Sc or HND
• 3 years of experience in sales and customer service
• Must have a good knowledge of supply chain management.

Remuneration
N120,000 Monthly.