Credit Assurance Officer at PecanTrust Microfinance Bank Limited

Job Roles and Responsibilities

• Initiation of remita on customer's salary account or active business account and ensure monthly upload as at due date
• Daily generating the expected repayment schedule on bankone, calling customers three (3) days before due date and repeating the calls on the due date
• Ensure Loan officers feedback on their accounts repayment and escalate where there is a default
• Collate and present repayment cheques of defaulting customers the next day of default after notifying the customer with or without feedback except alternative & immediate repayment arrangements has been advised by the customer. Refer to loan procedure for details
• Collate and present repayment cheques of the guarantor of defaulting customer immediately the borrower's cheque returned unpaid and after notifying the guarantor on the day of default
• Advise operations to liquidate Ajo customer or the guarantor cash collateral to liquidate the total outstanding loan
• Identify defaulting customer's collateral for disposal after the cheque option above has failed and preparation of letter of notice of sales
• Proactively advise on how loans in default can be settled with the presence of securities provided prior to disbursement and ensure follow up to execution
• Proactively arrange your official communication of defaults to customers with the sign off of HOD and collate customers list for recovery intervention
• Prepare letters of non-indebtedness upon confirmation of paid off and seeking for approval from the departmental head before dissemination
• Back up for the Loan Processing Officer, Credit analyst & recovery officer as required
• Daily progressive reporting that captures defaulting customers as at date (not for the date or period only) amount recovered, action taken and recommendation
• Execution of other tasks as assigned by the head of the department

Educational Skills and Requirements

• A B.Sc. or HND from a reputable university
• At least one year of work experience in a similar role
• Strong communication skills, both written and verbal skills
• Execellent organisational and time management skills
• High level of accuracy and attentional to details
• Must reside around the Island.