Reports to: Press Regional Director: Sub Saharan Africa
Division / Department: Cambridge Nigeria
Division: English, Education
Vacancy Type: Permanent
Main Job Purpose
To lead and coordinate activities for Cambridge Nigeria in Nigeria to achieve Cambridge University Press & Assessment objectives and in line with Cambridge values.
Responsible
- Responsible for all activities of the Press in Nigeria (Marketing and promoting Teaching and Learning Resources/Finance & Operations).
- Building a single high performing team to deliver the vision with direct/indirect management of local and Cambridge-based resources to achieve the vision for the market
- Liaises wth Schools, Distributors, British Council, educational institutions, aid funders, NERDC, the Ministry of Education (externally) Publishing and Assessment (internally)
Products:
- Cambridge Pathway, Teaching and Learning resources (CLS, ELT & NERDC), Teacher Training and Formative Assessment (CEM)
Main Duties and Responsibilities
Strategy:
- Plan and co-develop appropriate strategy for Cambridge Nigeria (in consultation with all role players)
- Monitor strategy closely and adapt when necessary
- Make an effective contribution to budgets, 4-year plans and business plans
- Generate new ideas for product, marketing methods and services
- Display keen awareness of competitors’ strategies and use this information to define ours.
- Communicate plans and strategy to other departments via regular meetings
Performance Criteria:
- Sales and marketing plan and strategy is co-developed by November of each year
- Attend regular meetings to review the strategy and budget as necessary
- Provide valuable input in terms of market trends and opportunities
- Ensure all stakeholders are involved and informed of the publishing and marketing strategy
Weighting % of Time / Frequency:
Profitability:
- Draw up budgets accurately in collaboration with relevant stakeholders
- Keep expenditure within overhead budgets
- Give input on price decisions in order to make the agreed gross margin but also be market competitive
- Attend debtors’ meetings and give assistance with debt collection from agents and key customers
- Adhere to credit management policy with all customers
Performance Criteria:
- Budgets are completed as per stipulated deadlines
- Performance in line with budgeted contribution
- Expenditure occurred within agreed budgets
- Financial Director advised and supported regarding maximizing cash collection on a monthly basis
- Resources leveraged to improve profitability
Weighting % of Time / Frequency:
Marketing:
- Work with clients and agents, ensuring client satisfaction and expectations are met.
- Manage key accounts by building relations, prescribing and selling products and manage overall performance of accounts in all territories in order to meet set targets.
Performance Criteria:
- All client queries are dealt with in a professional and timely manner
Weighting % of Time / Frequency:
Sales:
- Meet sales forecast
- Meet with stakeholders to agree sales budgets and monitor regularly
- Report on sales and market conditions via monthly report
- Conduct all business in an ethical manner and in accordance with CUP’s ABC policies.
Weighting % of Time / Frequency:
Performance Criteria:
- Set and agree budgets with reps and distributors
- Regularly review budgets throughout the year.
- Adherence to all Anti Bribery and corruption policies and ensure that agents, reps and distributors adhere as well.
Team Management:
- Maintain regular contact with all team members
- Constantly seek to improve team and individual performance
- Communicate clearly, concisely and accurately
- Regularly discuss techniques and tactics in order to improve performance
- Give support and advice to team members, leading to improved performance
- Set regular and specific team development goals which are then achieved
- Identify specific training and development needs, and take appropriate action to ensure the needs are met
- Ensure cross-training and coaching between team members, leading to improved performance
Weighting % of Time / Frequency:
Performance Criteria:
- Recruitment is done in accordance with Cambridge policies and standards
- All team members have the necessary skills to complete job tasks to set standards
- Objectives and goals are set in collaboration with the team
- All team members are clear and aware of the objectives and goals
- Team performance continues to improve
- Support is provided to team members as requested and needed
- Cross training and coaching are provided to team members as requested and needed
Collaboration:
- Assist all other departments as per operational requirements, including the Publishing team
- Collaborate with colleagues at all times
- Maintain effective relationships with Cambridge SA & Cambridge UK colleagues
- Participate as appropriate in discussions and negotiations with key customers, partners and clients
Weighting % of Time / Frequency:
Performance Criteria:
- Ensure that assistance is given within all work areas as per operational requirements when needed
Minimum Qualifications Required
School - Mandatory (Minimum):
Tertiary - Mandatory (Minimum):
- Tertiary qualification (Bachelor’s Degree)
Other:
- A post graduate qualification in Business would be an advantage.
Professional Bodies:
Job Related Experience:
- 15 - 20 years’ industry related experience in a senior role. Understanding the Nigerian educational landscape would be an advantage.
Job Related Skills:
- Provide general oversight of all Cambridge activities in the region; manage the day-to-day operations and ensure a smoothly functioning, efficient organisation.
- Computer literacy
- Commercial awareness
- Strong sales skills and experience
- Customer service orientation
- Financial literacy
- Strong leadership and management skills
- Knowledge of educational environment
- Microsoft Office proficient
Business Related Experience:
- 15 - 20 years’ industry related experience
Business Related Skills:
- Time management skills
- Task organising skills
- Interact well with clients
- Deadline management
- Good communication skills
- Attention to detail skills (pay great attention to accuracy)
- Computer literacy
- Can review and develop strategy, and once reviewed with their line managers and agreed implement that strategy through to a successful and sustainable business state.
- Provide leadership that promotes the organisation’s goals in a sustainable and responsible manner that is consistent with the wider Cambridge objectives and expectations
Managerial Related Skills:
- Manage ad hoc projects
- Ability to manage people
- Ability to manage and expand business
- Managerial and administrative skills
- Human resource management skills
- Planning skills
- Strategic and analytical project evaluation skills
- Motivating skills
- Problem-solving skills
- Ability to address complacency
- Decision making skills
- Sales target ordinated
Interpersonal Related Skills:
- Organising skills
- Good communication skills
- Conflict resolution
- Ability to handle complaints
- Intuitive
- Run to deadlines
- Comfortable working in a matrix management system
Behavioural Attributes:
- Strategic thinker with a strong entrepreneurial mindset
- Strong emotional intelligence with the ability to bring diverse teams together around a shared vision
- Confident
- Assertive
- Diplomatic
- Organised
- Self-managed
- Self-assurance
- Honesty
- Fairness
- Endurance
- Hard working
- Team player
- Trustworthy
- Loyal
- Patience
- Tactful
- Always embrace the company behavioural attributes i.e. Empowered, Decisive, Responsive, Innovative,
- Responsible and Collaborative
- Sales Techniques
- Maintain and protect Cambridge’s reputation in its markets and with all customers, communities, and government and regulatory bodies.
Additional Attributes:
- Consistent
- Stress tolerance
- Ability to manage multiple tasks
Physical Attributes:
- Language proficiency: English (Read, Write, Speak).
- Professional appearance and behaviour
Salary
Competitive
Gmail
Yahoomail