Corporate Partnership Lead at Smart Partners

Summary

• Our client is seeking for a Head of Corporate Partnerships that will play a pivotal role in driving the company growth strategy by securing, managing, and nurturing relationships with corporate clients.
• This role is key in meeting sales targets, especially a target of 1 billion Naira in annual revenue, by leading partnership initiatives with key industry players, government entities, corporate organisations, and major enterprises across multiple sectors.

Responsibilities
Strategy Development and Execution:

• Develop and implement a comprehensive corporate partnerships strategy aligned with the company’s business objectives and revenue targets.
• Create a structured approach for identifying, engaging, and retaining corporate partners.
• Lead the development of tailored proposals, presentations, and contractual agreements that align with client needs and business objectives.

Sales and Revenue Generation:

• Oversee the corporate sales process, from lead generation to closing high-value deals, ensuring a sales target of 1 billion Naira is consistently met or exceeded. - Identify new business opportunities and secure contracts with large organisations across sectors such as hospitality, education, healthcare, and real estate.
• Foster long-term business relationships with key clients, ensuring repeat business and upselling opportunities.

Partnership Management:

• Manage existing corporate relationships to ensure exceptional service delivery and high levels of client satisfaction.
• Maintain and monitor client engagement strategies to ensure that all partnerships are nurtured, delivering mutual value.
• Develop tailored solutions for clients based on their specific needs, coordinating with internal teams (design, production, logistics, etc.) for seamless delivery.

Cross-functional Collaboration:

• Work closely with the Marketing, Product Development, and Operations teams to ensure alignment in service delivery and the execution of partnership agreements.
• Lead and collaborate with the Customer Success team to ensure corporate clients’ needs are effectively met post-sale.
• Report directly to the MD on corporate partnership metrics, sales performance, and ongoing opportunities.

Market Research and Industry Networking:

• Stay abreast of industry trends, competitor activity, and market opportunities to identify new areas for corporate partnerships.
• Attend key industry events, conferences, and networking opportunities to build brand presence and engage with potential partners.

Team Leadership & Mentorship:

• Lead, inspire, and mentor a team of business development professionals and partnership managers.
• Set clear performance goals and KPIs for the team, ensuring a high-performance culture.
• Provide coaching and development to staff, helping them grow professionally and contribute to the company’s objectives.

Reporting and Analytics:

• Develop regular reports on the performance of corporate partnerships, tracking KPIs, sales, and opportunities.
• Ensure accurate sales forecasting and pipeline management to meet short- and long-term goals.
• Utilise CRM tools and other business systems to track engagement and maintain an up-to-date record of all corporate partnerships.

Key Performance Indicators (KPI)
Sales Revenue:

• Achieve or exceed the annual sales target of 1 billion Naira through corporate partnerships and client relationships.

Client Acquisition and Retention:

• Secure at least 20 number of new corporate clients per quarter.
• Maintain a client retention rate of 95% by nurturing existing relationships and offering excellent customer service.

Partnership Development:

• Increase the number of strategic partnerships with key industry players (e.g., contractors, architects, interior designers) by 30% annually.
• Establish and formalize 10 new corporate agreements per quarter, with an average deal value of 24 million Naira.

Lead Conversion Rate:

• Maintain a lead conversion rate of 70% by converting leads into signed contracts and long-term partnerships.

Client Satisfaction and NPS:

• Achieve a client satisfaction score of 90% or higher, with an NPS (Net Promoter Score) of 75% or above for corporate clients.

Team Development and Productivity:

• Ensure that all direct reports meet or exceed their individual sales targets and KPIs.
• Provide effective leadership to ensure a motivated and high-performing team.

Qualifications

• Candidates should possess minimum of Bachelor's Degrees with 5+ years relevant work experience.