Corporate and SME Lending Associate at Creditville Nigeria Limited

JOB SUMMARY:

Identify business opportunities and maintaining relationship with existing customers.

DUTIES & RESPONSIBILITIES:

• Sell loans to Corporate & SME Customers
• Create a robust sales lead generation pipeline
• Conversion of leads to sales
• Meeting monthly sale target
• Develop prospects from current client’s referral leads
• Digital marketing
• Ensure prompt service delivery and maintaining an acceptable turnaround and time
• Advise clients on new products and services
• Receive feedback from clients of financial needs and areas of improvement
• Provide financial advice
• Ensure follow up with clients on repayment, daily coordination of marketing activities
• Daily, Weekly and Monthly support to the Team Lead
• Deposit mobilisation

QUALIFICATIONS:

• HND / B.Sc. in social sciences or any relevant field
• Certified Microfinance Certificate an added advantage

EXPERIENCE:

2 - 3 years experience in selling loans to Corporate & SME, and Payroll Lending Customers

BEHAVIOURAL SKILLS:

• Proficient in use of relevant computer applications
• Good data entry/keyboard skills
• Excellent verbal and written communication skills
• Listening skills
• Problem-solving
• Customer service orientation
• Initiative
• Adaptability
• Teamwork
• Stress tolerance
• Ability to multi-task and thorough
• Time management
• Key Performance Indicators
• Sales: Value of loans sold against budget
• Lead generation: Number of leads generated against target
• Conversion rates against leads generated: Refers to the percentage of leads converted to actual sales
• Group contact achieved: number of proposals submitted against target 
• Conversion against proposals submitted: Refers to the percentage of group contact(s) converted to actual group sales
• Customer retention: percentage of cross-sell and renewals against customer base
• Customer Complaints <=1: Refers to the number of complaints received from customer