Contact Center Agent at Bukka Hospitality Limited (Bukka Hut)

Job Description

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
• Take and process custocustomers'rs.
• Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Seize opportunities to upsell products when they arise.
• Respond to the needs of customers and provide personalized service.
• No accommodation for staff, and only candidates that live within Lekki Phase 1 and its environment will be considered for this role.