Community Host at Jones Lang LaSalle Incorporated - JLL

Job Requisition ID: REQ174408

Job Description

• Proactive inspection and floor walks
• Raising works orders
• Main point of contact for escalations and feedback
• Raise cleanliness issues such as replenishment of items
• Manage meeting room booking system
• Manage the desk booking system (where applicable)
• Ensure all signage and messages are current and relevant
• Ensure neighborhood/zoning maps are up to date
• Timely reporting on workplace issues
• Assist with Av/VA and other tech enquiries
• Work with new joiners on orientation tours
• Support collection of data
• Communicating with hospitality teams for any external meetings
• Ensure vending areas, social hubs and pantry areas are appropriately stocked with required items
• Ensure centralized supplies are stocked i.e. stationery
• Locker Management and support
• Ensuring all desks are readily available for colleagues each morning
• Support change management activates
• Support health & safety function when required
• Assist and cascade any home working enquiries.

Requirements
Sound like you? To apply you need to be / have:

• You are passionate about people, providing them with great experiences. A natural "people person" with exceptional Customer Service skills
• Has strong relationship building skills to be able to get to know, understand and respond to the needs of our staff and customers
• High attention to detail
• Flexible and proactive
• Ability to react quickly and decisively when faced with a problem or issue
• Team player, 3 years’ experience in working within a Front of House or Reception environment ideally gained within a corporate or hotel environment
• Able to work off their own initiative and with minimal direction
• Strong team player with a commitment to support their colleagues
• Exceptionally organised and skilled in multi-tasking
• Computer Literate – good understanding and working knowledge of office software.
• Communication – good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions.
• Proven track record of achievement
• An ability to understand problems, its impact and provide resolutions in a timely manner
• Feel empowered to take action and resolve issues quickly and thoughtfully
• Excellent time management and organisational skills
• Ability to work under pressure and to tight deadlines.

What you can expect from us

• We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
• Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.