Community Case Worker at Hope and Rural Aid Foundation (HARAF)

About The Job

• The Community Case Worker is a field-based position responsible for supporting community awareness, trainings, and sensitization activities; identifying vulnerable individuals; conducting follow-ups; facilitating referrals; and supporting case management processes. The role works closely with communities and service providers to ensure timely and appropriate support for vulnerable populations.

Key Responsibilities

• Support community awareness, sensitization, and training activities on protection-related issues.
• Identify vulnerable individuals and households through community engagement and referrals.
• Support intake, follow-up, and monitoring of cases under the guidance of the Case Management Officer.
• Facilitate timely referrals to appropriate services in line with established referral pathways.
• Conduct home visits and follow-ups while ensuring confidentiality and survivor-centered principles.
• Support documentation and record-keeping related to case management activities.
• Engage with community leaders and structures to strengthen protection and referral mechanisms.
• Participate in community meetings and coordination activities as required.
• Prepare basic activity reports and submit them to the supervisor.

Qualifications & Experience

• Minimum of OND / NCE; higher qualifications are an advantage.
• At least 1–2 years’ experience in community work, social services, or humanitarian programming.
• Experience working with vulnerable populations is highly desirable.
• Ability to communicate effectively in local language(s) is an advantage.

Required Skills & Competencies

• Strong interpersonal and communication skills.
• Ability to work respectfully within communities.
• Basic understanding of confidentiality and protection principles.
• Willingness to work in remote and field-based locations.
• Ability to work as part of a team.