Communication And Advocacy Officer at Economic Community of West African States (ECOWAS)

Location: Dakar, Senegal
Institution: GIABA (ECOWAS)
Grade: P5
Status: Permanent    
Directorate: Directorate General
Division: Communication And Advocacy
Line Supervisor: Director General
Supervising: Information Centre  Manager Lagos, Information Centre Manager Abidjan

Role Overview

• Under the supervision of the Director General and in collaboration with the Information Centre of Lagos and Abidjan respectively, the incumbent shall be responsible for developing a communication and advocacy strategy and communicate to the Director General any information considered pertinent regarding AML / CFT, human rights and governance.

Role and Responsibilities

• Conduct research, analysis and ensure the monitoring of information on communication products;
• Ensure the implementation and monitoring of activity/advocacy/sensitization programmes;
• Ensure the planning, coordination and control of activities of the Communication and Advocacy Unit;
• Ensure internal and external visibility of the actions and results of the Unit;
• Ensure the coordination of the team of collaborators of the Department;
• Ensure the collection of information from various sources;
• Ensure the analysis of current issues and assess their potential impact;
• Ensure evaluation of the effectiveness of the information campaigns;
• Identify and propose topics for the information bulletin, data sheets, public announcements or press releases and other promotion tools;
• Ensure the treatment of interview requests;
• Participate in the sensitization activities of the Director General in the region;
• Ensure the treatment of various requests for information from third parties;
• Ensure the promotion of partnerships with the civil society, particularly the media;
• Ensure the preparation of speeches of the Director General;
• Support GIABA’s network of national correspondents;
• Establish and manage the public information centre of the Institution;
• Participate in the improvement and enrichment of the GIABA website;
• Make proposals on all activities pertaining to his missions;
• Accomplish any other task that could be entrusted to him by the DG.

Academic Qualifications and Experience

• Master's degree (or equivalent) in Journalism, Public Relations, Mass Communication or related field from a recognized university;
• 10 years responsible experience in journalism, communications, public relations, of which at least 2 years relevant international work and 2 years at a supervisory level;
• Proven competence in developing content and implementing complex communications strategies to broaden awareness of Programmes and priorities;
• Knowledge in drafting communication strategies and plans in order ensure visibility across key audiences, including the media;

Age Limit:

• Be below 50 years old. This provision does not apply to internal candidates.

ECOWAS Key Competencies

• Ability to lead in assigned programmes and projects by providing the necessary managerial and operational expertise required for the fulfillment of the organization’s mandate;
• Ability to lead by example and organize teamwork to encourage cooperation to achieve targeted results, champion and build momentum for change and to bring about employee engagement; develops and implements internal controls for pilot program to manage potential barriers to implementation;
• Ability to respect chain of command in an appropriate manner;
• Excellent self-management skills, demonstrating ethics and integrity, confidentiality and displaying due regards for internal controls of rules, delegations and transparency;
• Ability to bring together complementary skills / expertise, assess individual contributions and recognize / address accomplishments and shortcomings in a manner that brings continued success to the organization;
• Knowledge of program management at the level usually acquired from a certification in program management.
• Ability to research benchmarks and trends to bring about the best recommendations for the development and improvement of programs/projects that will best serve the community / organization;
• Well-developed networking and interpersonal skills to seek feedback, information and data from a network of professionals from multiple countries/sectors/organizations and to identify and prioritize the most critical community requirements;
• Ability to manage and co-ordinate client management initiatives and make recommendations;
• Ability to work under pressure;
• Ability to develop and implement best practices in client services;
• Ability to develop and implement stakeholder management plans, programs and initiatives to obtain buy-in on new initiatives, to better understand dissenting views, to obtain resources and to increase perceptions of success.
• Ability to be diplomatic, tactful and respect of other people from varied backgrounds, understanding diverse cultural views especially within West Africa with the ability to convert diversity into opportunities to improve program/operational outcomes;
• Ability to create a diverse and inclusive interactive environment that benefits from diverse strengths bringing together innovative practices;
• Ability to remain objective in managing conflict regardless of cultural differences /positions, gender differences, and encourage other staff to overcome cultural and gender bias and  differences;
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
• Ability to serve the interest of culturally diverse multinational teams/organizations/communities and persons with disability without prejudice and bias.
• Understanding of the ECOWAS organizational structure, associated dynamics and expectations as required to collaborate, participate, contribute and lead effectively;
• Knowledge of the ECOWAS mandate, strategic plan / priorities as well as the economic, political and social situation and trends in member states, as pertains to own scope of work;
• Knowledge of ECOWAS best practices, program management approaches and research techniques to lead and / or contribute to the development or assessment of programs, projects or initiatives;
• Knowledge of the ECOWAS rules and procedures in order to appropriately interpret and apply directive text, provide technical advice, coach others and assess performance.
• Ability to analyze a situation by using indicators to assess the costs, benefits, risks, and chances for success, in making  decisions;
• Ability to pull together information from different sources to identify the cause of problems, consequences of alternative causes of action, potential obstacles and ways to avoid the problem in the future;
• Ability to break down very complex situations/information into simple terms  to explain recommendations and conclusions aimed at solving problems or improving operations / programs / projects;
• Ability to develop new insights into situations, apply innovative solutions to problems and to design new methods of addressing issues or disconnects where established methods and procedures are inapplicable or no longer effective.
• Ability to communicate with impact, clearly and concisely in a succinct and organized manner conveying credibility & confidence when making presentations, setting expectations and explaining complex issues;
• Ability to listen intently and correctly interpret messages from others and respond appropriately;
• Accomplished technical writing and editing skills;
• Exhibit active listening skills to encourage stronger communication amongst  team members, to show care and make them feel valued and to  drive employee engagement in all institutions and agencies;
• Ability to give constructive feedback, provide recognition, address shortcomings and motivate direct reports to work at peak performance;
• Proficiency in  information communication technologies (ICT);
• Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Organizational and project / program management skills with significant experience identifying timelines, targets, costs and resources necessary to deliver on operational/program/project outputs in line with result based management approach;
• Ability to set effective goals and targets for self, others, and the work unit and adjusting work or project priorities in response to changing circumstances;
• Ability to use participatory approach in project planning and identify gaps affecting the achievement of program/project expectations and to design and implement intervention plans required to build the desired task;
• Ability to implement rigorous monitoring and evaluation practices and to set in place regular reporting schedules relevant to key outputs;
• Ability to plan, organize, control resources, and to comply with policies, procedures and protocols to achieve specific goals.

Annual Salary
UA57,772.51  -  USD 91,153.46