Commercial Business Analyst & RTM Transformation Lead at PZ Cussons

Job Responsibilities

Commercial Business Partnering:

• Act as the primary business analyst supporting Commercial and Route-to-Market activities
• Partners will be Commercial Heads, Trade Marketing Managers and Sales Ops team to understand business priorities and challenges.
• Translate business requirements into functional specifications and solution designs
• Facilitate workshops to identify opportunities for process optimization and digital enablement.
• Ensure business requirements align with strategic commercial objectives.

Commercial Technology & Platform Management:

• Manage and support commercial technology solutions across the business
• Key solution areas will include; Route-to-market platforms like Sales Force Automation (SFA), Distributor Management Systems (DMS), Retail Execution Platforms, Territory Management Solutions and Retail and Commerce platforms
• Responsibilities will include user support and stakeholder management, solution optimization, business process alignment, user acceptance testing and adoption monitoring.

Route-to-Market Excellence:

• Support the continuous improvement of Route-to-Market capabilities
• Work closely with Commercial teams to improve; sales coverage effectiveness, Numeric and Weighted Distribution, In-Store execution,
• Analyze commercial processes and identify opportunities to eliminate inefficiencies, increase field productivity, data quality and improve decision-making speed.
• Support the development of RTM operating models and capability roadmaps.
• And any other task assigned.

Business Analysis & Requirements Management:

• Lead end-to-end business analysis activities for commercial initiatives. Gap analysis, business case development, process design, change impact assessment
• Develop Business Requirement Documents (BRD), Process Flow Diagrams and Training Documentation

Data, Analytics & Insights:

• Support commercial data and analytics initiatives
• Work with Data & Analytics teams to define reporting requirements, Build KPI frameworks, improve commercial visibility, enable data-driven decision making
• Support dashboards and reporting across Sales, RTM and Customer Service.

Project & Change Management:

• Support delivery of commercial transformation projects, including project planning, stakeholder management, risk management, testing coordination, change management and deployment support.
• Ensure projects are delivered on time, within scope, within budget and within successful business adoption
• Track and report business benefits realization.

Qualifications

• Graduate in Computer Science, Engineering, Mathematics, or a technology and Business-related fields.
• Experience in data analytics, dashboards, and reporting tools (e.g., Power BI, Tableau). And ability to interpret data and draw actionable conclusions.
• Minimum of 6 – 8 years relevant experience in Commercial Business Analysis, Sales Operations, Route-to-Market management, Business Transformation, Commercial Technology Solutions, Consumer Goods / FMCG environment
• Knowledge: (What does the person need to know)
• Demonstrated ability to function as a technology business partner and effectively translate business needs into technical solutions.
• Excellent communication & stakeholder management, analytical thinking, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with agile or hybrid project management methodologies is a plus.
• Strong understanding of field sales operations and retail execution in the CPG context
• Proactive and collaborative. Takes initiative to identify business improvement opportunities. Works well in teams and thrives in a collaborative, performance-driven culture.
• PZ Cussons Leadership competencies- BEST values