Coffee Ambassador at Coca-Cola

ABOUT THE JOB

As a Coffee Ambassador, you will be responsible for launching & driving the growth of the coffee business by acquiring outlets across the channels including new Away-from-Home (AH) outlets, engaging customers, and delivering barista training. You will play a key role in business development, ensuring high-quality coffee experiences while driving sales, profitability, and market expansion.

IS THIS YOU?

• Bachelor’s degree in Business, Marketing, Food & Beverage Management or a related field.
• Certification in Barista Skills, Coffee Brewing, or Coffee Business Management are a plus
• Experience within Nigeria Coffee category is must:5 years in Coffee Sales, Business Development, Or AFH Channel Activation
• Experience in new customer development relevant categories: proven experience in launching or expanding a coffee brand in Nigeria
• On-Trade Activation experience
• Selling & Negotiation
• Strong analysis & Synthesis skills
• Presentation skills  & Interpersonal skills
• Financial Acumen

YOUR KEY RESPONSIBILITIES

• Presents coffee offer to potential new outlets, mastering product range and professional machine coffee making techniques and barista coffee-related routines
• Has full end to end ownership of NBC Coffee category under his/her area of responsibility
• Creates sales pipeline of potential new outlets based on coffee segmentation guidelines
• Runs contract negotiation and oversees the contract singing and renewal process with Sales channel teams.
• Market development of area/customer of responsibility (volume, growth, revenue, numerical distribution, etc.) & achieves KBIs
• Manages the budget within agreed guidelines and ensures responsible allocation of DME, CAPEX and Repairs and Maintenance of equipment and POS materials
• Performs and monitors customer satisfaction through key KBIs
• Has customer facing responsibilities including, basic technical knowledge of equipment, setting and adjusting coffee equipment, training of all customer stakeholders
• Manages clear communication between customer and internal CCH stakeholders (marketing, coffee experts and technical service)