Clinical Supervisor at Care Best Initiative (CBI)

Job Purpose

• Support the Health Coordinator to manage CBI health program and teams at the LGA level. S/He will be responsible for representing CBI in all meetings in the LGA and as directed by the Health Coordinator.
• S/he will conduct advocacy, lead implementation of health activities, coordinate the timely delivery of CBI health program objectives, and work closely with the human resource team in the set-up and management of the health team in the LGAs.

Job Description / Principal Accountabilities
Patient Care:

• Conduct thorough medical assessments and examinations of patients in PHCs and during medical outreaches.
• Develop individualized treatment plans based on patient needs and medical history.
• Monitor patient progress and response to treatments.
• Address complications and side effects related to reproductive health and its medications.

Treatment Management:

• Prescribe appropriate medications and other therapies as required.
• Educate patients about treatment adherence, potential side effects, and lifestyle modifications.
• Ensure timely follow-up appointments and necessary laboratory investigations.
• Collaborate with other healthcare professionals to coordinate comprehensive care.

Team Management and Capacity Building:

• Lead and manage a multidisciplinary team, providing guidance, mentorship, and support to ensure effective performance of the team, including nurses, midwives and CHEWs.
• Identify capacity gaps and facilitate training topics for team members to enhance their skills and knowledge.
• Conduct educational sessions for clients and partners regarding SRH, prevention, care and treatment where needed.
• Stay updated with the latest research, guidelines, and advancements in SRH treatment.

Documentation and Reporting:

• Maintain accurate and detailed medical records for all clients.
• Prepare reports on patient outcomes, treatment efficacy, and any challenges faced in care provision.
• Ensure compliance with reporting requirements.
• Prepare program routine reports.

Quality Improvement:

• Participate in quality improvement initiatives to enhance SRH care services.
• Identify areas for improvement in patient care, treatment protocols, and service delivery.

Job Holder Entry Requirements
Knowledge (Education & Related Experience):

• Medical Degree from an accredited institution, with current license to practice.
• At least 3 years post NYSC experience; including experience working in a primary health care setting
• Experience in managing SRH clients and familiarity with relevant commodities.
• Master’s degree and other relevant clinical certification is an added advantage.

Skills (Special Training or Competence):

• Ability to work collaboratively in a multidisciplinary team.
• Knowledge of public health principles and practices related to SRH in primary health care settings.
• Commitment to maintaining patient confidentiality and providing compassionate care.
• Good relationship management/ advocacy skills
• Ability to provide Health Education and Counselling to clients
• Implementing and overseeing quality improvement initiatives to enhance patient care, adherence to treatment, and overall outcomes.
• Must possess good report writing, data analysis, interpretation, and presentation skills.
• Advanced written and verbal communication skills
• Detail-oriented and excellent report writing skills
• Leadership/mentoring skills, supervisory and good interpersonal skills
• Conflict management skills
• Problem solving
• High level of integrity
• Good listener and easy to talk to
• Empathy.

Key Behaviors:

• Interpersonal and intercultural sensitivity.
• Social and receptive (active listener).
• High degree of integrity.
• Ability to work independently and as a part of the team, as the situation dictates.
• Proactive and ready to take initiative.
• Ability to assimilate and handle a wide range of information efficiently and effectively.
• High level of stress tolerance and ability to work under pressure with minimum supervision.
• Willingness to undertake extensive field trips within the PCO working area.

Key Relationships (excluding own line manager and staff):
Internal:

• Program Coordinator
• Finance and Support Services team
• Various staff based in all CBI core departments, as and when necessary (e.g. funding, PDA, MEAL, finance, PPA).

External:

• Partners
• Consultants
• Service Providers / Stakeholders (Other NGOs)
• Government agencies
• Community leaders/CBOs.