Clinical Quality Lead at Lily Hospitals Limited

Summary

• We are seeking a driven and quality-focused Clinical Quality Lead to support the delivery of excellent patient care across our hospital group.
• In this role, you will guide a team of clinical professionals, lead routine quality assessments, and help embed continuous improvement practices within the clinical environment.
• This position is ideal for a healthcare professional with a solid clinical background and a growing track record in quality assurance, supportive supervision, and health systems strengthening.

Key Responsibilities

• Lead implementation of quality improvement initiatives across hospital units
• Conduct Gemba rounds to assess frontline clinical practices and identify service gaps
• Drive internal quality audits, performance reviews, and feedback processes
• Support accreditation readiness (e.g., ISO, COHSASA) and regulatory compliance
• Oversee team-based learning activities, training programs, and technical mentorship
• Track clinical KPIs and report progress toward care standards and safety benchmarks
• Collaborate with multidisciplinary teams to standardize and sustain best practices.

Requirements

• MBBS from a recognized institution (mandatory)
• 5 - 7 years of clinical experience, including 2+ years in quality, supervision, or health program management roles
• Postgraduate qualification in Public Health, Health Management, or related field is an advantage
• Demonstrated experience in quality improvement, supportive supervision, or clinical mentorship
• Familiarity with Kaizen/Lean principles and healthcare accreditation frameworks (e.g., ISO, COHSASA)
• Strong communication, analytical, and leadership skills
• Proficiency in Microsoft Office and clinical data tools (DHIS2, Kobo Collect, etc.) is desirable.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.