Client Support Executive at Emerging Homeland Development Company Limited

• The Client Support Executive will act as the first point of contact for clients, providing support, resolving issues, and ensuring a smooth customer experience.

Key Responsibilities

• Manage client communication (calls, emails, messages).
• Proactively resolve inquiries, complaints, and service issues.
• Maintain client records and ensure proper documentation.
• Work closely with operations, marketing, and legal to ensure service delivery.
• Follow up with clients to ensure satisfaction and repeat engagement.
• Provide feedback and insights to improve customer experience.

Requirements

• Bachelor’s degree in any related field.
• 3 years of customer service or client support experience.
• Excellent communication, problem-solving, and interpersonal skills.
• Tech-savvy and detail-oriented with proactive mindset.