Client Service Representative at One Charming Party

Responsibilities

• Serve as the main contact for clients, addressing inquiries.
• Collaborate with the event team to meet client requirements.
• Resolve client complaints and concerns promptly.
• Maintain regular communication with clients and gather feedback.
• Keep detailed records of client interactions and event details.

Requirements

• Degree or Diploma in Business Administration, Customer Service, or related fields.
• Knowledge of client relationship management in event planning and hospitality.
• Excellent communication skills.
• Strong problem-solving abilities.