Client Engagement Officer at Hazon Holdings

Responsibilities

• Foster positive relationships with our customers as their primary point of contact
• Help clients implement services and plan projects effectively
• Ensure that contract terms and conditions are met
• Manage invoices and bills for assigned customers
• Identify upselling and cross-selling opportunities
• Address customer issues with speed and efficiency
• Work with sales teams to generate new business
• Prepare reports on project performance

Requirements and Skills

• B.Sc / BA in Business or similar field
• Proven experience as an Engagement Officer
• Project management experience is an added advantage
• Background in sales and customer service is a plus
• Proficient in MS Office and CRM/project management software
• Strong organizational and multitasking skills
• Customer-oriented approach
• Excellent verbal and written communication abilities
• Sharp business acumen
• Problem-solving aptitude.