Chief Operations Officer at Pivotage Consulting

Job Description

• To assist the MD and the Board in the design and development of the Company’s strategy
• To be jointly responsible with the MD for the QUARTERLY & ANNUAL achievement of the Company’s annual budget (Profitability, Liquidity and Cost Management) as well as a successful implementation of strategic plan as determined by the board
• To drive the achievement of an NPL of below 1% in line with the approved company credit policy
• To be jointly responsible with the MD and the Board for the sourcing of financing for the company’s business operations and growth
• To ensure that expenditures (COST) of the Company are within the authorized annual budget of the Company and comply with the expenditure policy approved by the board.
•  Oversee some marketing activities/functions while maintaining a unified corporate image.
•  Continually monitor market practices of competition and report findings with suggestions to management as deemed appropriate.
•  Assist in developing new loan products to cross-sell to our clients.
•  Implement the Customer Experience standards, practices and systems of the company.
•  Supervise the IT and Innovation department under the MD’s supervision and responsible for the formulation and implementation of the IT, innovation and FINTECH strategy /budget
•  Provide recommendations and sign-off on all Operations & IT CAPEX and ensure the adherence to the project and technology governance processes.

Qualifications

•  B.SC, M.Sc/MBA
•  Professional Certifications from reputable institutions
• 10 years of experience in a similar role/ Senior Management level
•  Ability to manage expectations of the business and its stakeholders
•  A proven organizer, motivator, developer of people and committed to maximizing people’s potential
•  Compelling technological background: product ownership / delivery
•  Proven Commercial aptitude within Digital, Fintech/ Financial organizations
• Adapt at working cross-functionally, thinking strategically, and providing practical guidance
•  Excellent project owner, problem-solving and time management skills
•  Strong understanding of technical concepts, an analytical mindset and attention to detail 
• A persuasive communicator and speaker
•  Comfortable leading / managing teams to tight deadlines, whilst remaining calm under pressure
• Ability to maintain confidentiality.
• Excellent interpersonal and public speaking skill