Chief Commercial Officer at ECLAT HR Consulting

Purpose of the Job

• The Chief Commercial Officer (CCO) is a visionary executive responsible for shaping and executing the overall commercial strategy to fuel the organization’s growth and profitability.
• This dynamic role requires a proven leader who can seamlessly merge sales, marketing, business development, and customer relationship management to create a unified strategy that drives results.
• The CCO will leverage his/her expertise in real estate to explore new opportunities, forge strategic partnerships, and consistently exceed sales targets while ensuring the highest levels of customer satisfaction.

Organization Expectations:

• You are expected to develop an ambitious yet achievable commercial strategy that aligns with the organization’s goals for market expansion, revenue growth, and brand dominance.
• Using innovative sales strategies and market insights, you will lead a high-performing team to capture new opportunities and nurture lasting relationships with key clients and partners.
• Your leadership will set the tone for a results-driven, client-centric culture that thrives on collaboration and excellence.

Responsibilities

• Commercial Strategy Development: craft and execute a forward-thinking commercial strategy that accelerates revenue growth, increases market share, and enhances brand positioning in the real estate sector.
• Sales Leadership and Performance: lead the sales team by setting ambitious sales targets, developing high-impact sales strategies, and providing the mentorship and tools necessary for success as well as ensuring the team consistently meets or exceeds targets.
• Innovative Marketing Campaigns: spearhead cutting-edge marketing initiatives that resonate with target audiences, drive lead generation, and amplify brand awareness through both traditional and digital channels.
• Business Development and Partnerships: identify and capitalize on new business opportunities, including partnerships, acquisitions, and joint ventures. Additionally, build and maintain strong relationships with stakeholders to unlock growth potential.
• Customer Relationship Management: champion a customer-first approach, ensuring exceptional service at every touchpoint as well as developing systems to monitor and enhance customer satisfaction, fostering loyalty and repeat business.
• Market Analysis and Insight: stay ahead of the curve by conducting in-depth market research and competitor analysis. Leverage insights to identify emerging trends, risks, and opportunities, adapting strategies to stay competitive.
• Cross-Functional Collaboration: work closely with other departments, including finance, operations, and IT, to align commercial objectives with overall business goals and ensure smooth execution of strategies.
• Performance Monitoring and Reporting: regularly track key performance indicators (KPIs) related to sales, revenue growth, and market penetration. In addition, provide transparent reporting to senior management and adjust strategies based on data-driven insights.
• Talent Development: foster a culture of continuous improvement within the sales and marketing teams, providing ongoing training, coaching, and development to ensure a highly skilled, motivated, and performance-driven workforce.
• Digital Transformation: lead initiatives to integrate modern sales and marketing technologies that optimize lead generation, sales conversion, and customer engagement. Ensure the team is well-versed in the latest tools and platforms.
• Sustainability and Innovation: drive sustainability-focused initiatives that align with the organization’s corporate responsibility goals, ensuring innovation in product offerings and positioning within the market.

Educational Qualification and Experience

• Bachelor’s Degree in Business Administration, Marketing, or a related field (MBA preferred).
• 5-7 years of experience in senior commercial roles, preferably within the real estate sector.
• Proven track record of meeting and exceeding sales targets through the development of effective sales strategies.
• Hands-on experience in developing and leading high-performing sales, marketing, and business development teams.
• Strong understanding of market dynamics, customer needs, and real estate trends.
• Proficiency in CRM systems, marketing automation tools, and digital marketing strategies.

Personal Attributes:

• Strong leadership skills and ability to motivate and inspire teams.
• Excellent communication and interpersonal skills to build relationships with clients, partners, and stakeholders.
• Strategic thinking and ability to develop and execute long-term plans.
• Strong negotiation skills to close deals and secure favorable terms.
• Results-oriented with a focus on achieving commercial goals.
• Adaptability to changing market conditions and industry trends.