SEND is a digital freight forwarder and customs broker for Africa.
We manage the entire process of shipping cargo, by air and ocean, including customs clearance and trade financing.
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We are hiring a CHB Executive to manage post-shipping documentation and customs clearance activities, ensuring the timely, accurate, and compliant release of shipments.
This role will work closely with internal operations teams, shipping lines, terminals, and government agencies to coordinate customs processes and resolve clearance-related issues across air and ocean shipments.
Key Responsibilities
Manage post-shipping and customs clearance documentation for air and ocean shipments.
Coordinate customs clearing processes to ensure timely cargo release.
Liaise with the Nigeria Customs Service and other relevant government agencies.
Work closely with shipping lines, terminal operators, port authorities, and external partners.
Ensure full compliance with customs regulations, documentation standards, and internal procedures.
Support license renewals and ensure all CHB documentation remains valid and up to date.
Maintain accurate records of customs transactions and clearance activities in internal systems.
Proactively identify and resolve clearance issues and exceptions.
Required Qualifications
Bachelor’s degree or equivalent experience in Logistics, Supply Chain, or a related field.
2–3 years of experience in customs brokerage, port operations, or clearance roles.
Strong working knowledge of customs documentation and clearance processes.
Familiarity with Nigeria Customs Service procedures and port operations.
Good communication, coordination, and problem-solving skills.
Ability to work effectively in a fast-paced operational environment.
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