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  • Posted: Nov 17, 2022
    Deadline: Not specified
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  • MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
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    Change Management & Transformation Manager

    Description

    We are looking to hire an analytical, technically sound and professional Change and Transformation Manager who will be responsible for identifying business problems and recommend solutions while working with stakeholders to implement new strategies, processes and technologies that will positively impact the business. This role will also be responsible for driving the organization projects and objectives within budget and timely.

    What You’ll Do:

    • Partner with managers in the identification of business problems with well spelt out recommended solutions

    • Ensure thorough root cause analysis in business solution propositions

    • Progress monitoring of projects throughout the life cycle of the project in order to ensure that specifics of the projects are met and timely

    • Conduct impact analysis, assess change readiness and identify stakeholders

    • Partner with process owners in the identification of process gaps with well spelt out recommended solutions

    • Proper understanding of the current state of the organization and clear pathway in process delivery

    • Analyzing data to identify areas of improvement and efficiency

    • Ensure proper internal and external stakeholder management

    • Design and implementation of new system and process implementation of the business case

    • Provide effective leadership and management to ensure continuous improvement in the delivery of products, services and processes

    • Ensure standardized business reporting on execution of business strategies and ensure the desired results are properly tracked

    • Forecast business trends and communicated to important stakeholders on need to align with going trends in the interest of the business

    • Identify innovative ways to understand the needs of stakeholders and increase customer satisfaction

    • Provide project analysis to senior management by producing required documentation supervising the design of new products and evaluating how these will perform on the market.

    • Design and lead training programs to establish a base understanding in any department or company-wide and ensure that all employees grasp the information correctly

     

    Requirements

    What You’ll Need:

    • Bachelor’s degree

    • Minimum of five years working experience in change management/transformation

    • Ability to handle multiple projects simultaneously

    • Strong business process improvement skills

    • Effective problem discovery, solving and analytical skills

    • Proven experience in Business process modeling

    • Effective communication and leadership skills

    Benefits

    What You’ll Get:

    • Competitive pay & benefits

    • Health Insurance

    • Flexible work and hybrid working model

    • Unrivaled Learning and Development

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Max.ng on jobs.workable.com to apply

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Average Salary at Max.ng
₦ 68K from 4 employees
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