Cashier at Quality Foods Africa

• A Cashier, or Retail Cashier, is responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment.

The duties include:

• Interacting with customers, balancing the cash register, determining change, recording purchases, processing returns & scanning items for sale.
• Processing sales transactions and taking payments
• Calculating the cost of products or services
• Calculating and returning change for cash transactions
• Maintaining adequate change denominations and requesting additional change
• Answering customer questions about products or services and providing recommendations based on customer needs
• Cross-selling and upselling products
• Reconciling cash drawers and sales receipts
• Reporting issues with equipment
• Working with the team to meet store sales goals
• Responding to and resolving customer complaints and concerns
• Processing layaways, returns and exchanges
• Maintaining clean and tidy checkout and merchandise areas
• Assisting in stocking and rotating merchandise
• Scanning and bagging items accurately and efficiently
• Staying up to date on merchandise promotions, advertisements and product information

Skills and qualifications

• Ability to calculate sales and change quickly
• Accountability and accuracy in reconciling sales receipts and records
• Service-oriented and willing to help patrons
• Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts
• Excellent communication to interact with team members and customers
• Ability to work in a fast-paced and stressful environment
• Attention to detail to maintain accurate inventory and transaction records
• Knowledge of point-of-sale systems